At Nick Theodossi Prestige Cars, we believe that providing excellent customer service is not just a good business practice, but a fundamental part of our brand. From the moment you walk through our doors, our team of highly trained professionals is committed to providing you with a personalised, stress-free experience that exceeds your expectations. We understand that purchasing a luxury vehicle is a significant investment, and we want to ensure that you feel confident and satisfied with your decision.
Our commitment to excellent customer service extends beyond the initial sale. We offer a comprehensive range of services to our customers, including personalised financing options and access to the latest technology and features. We also understand that time is a valuable resource, and we strive to make the car buying and ownership experience as convenient as possible. Our goal is to build long-term relationships with our customers, based on trust, transparency and exceptional service. When you choose our dealership, you can rest assured that you are in good hands. Over 500 google reviews with 5 stars can’t be wrong!
| Testimonial | Customer |
|---|---|
| “Hi Nick, I finally got to drive the AMG GT and wanted to say thanks for finding such a great car! I greatly appreciate your advice and assistance.” | R. |
| “Firstly guys, we would like to thank you all for our new car purchase. Wow, what a car!! Nick, how good do those plates look? Nicholas you have always looked out for my personal needs and that I thank you for. Great sale and hand over by Kayne. Nick you should be very proud of your 2 boys, I love doing business with you guys. This is a special purchase for us and I can assure you we will enjoy it. Nicholas get the 19th purchase ready for me – you know what I want!” | PC, VIC |
| “Hi Nick. Hope you’re back up at the farm painting that fence and avoiding the next 6 weeks here with our mate Dan!! 👎 I just wanted to send you a note to say “thanks”. You and Kayne have been very patient and helpful in my car change over. Funny thing is – on reflection, buying a car is a big deal. Kayne has shown me a new way of understanding customer apprehensions and service excellence. I often think buying a property is normal/easy. If my customers are only changing over property every 3-4 years (normally 7) I need to more patient. I’ve learnt something today – much appreciated. Be safe.” | Linc |
| “Ebony and the team were fantastic to deal with, fast and efficient and straight to the point, their word is their word, would not look at any other dealership if in the market for a prestige car, well done guys keep up the good work” | Peter McPhee, Paradise Point QLD |
| “My car was just out of Melbourne before fully locked down and arrived today. Thanks to Kayne Theodossi’s help. Very happy with the car as expected and also very impressed with Kayne’s on time service. Without inspecting the car and bought under the stage 3 lock down and just before the stage 4 is a huge w... |
At Nick Theodossi Prestige Cars, we believe that providing excellent customer service is not just a good business practice, but a fundamental part of our brand. From the moment you walk through our doors, our team of highly trained professionals is committed to providing you with a personalised, stress-free experience that exceeds your expectations. We understand that purchasing a luxury vehicle is a significant investment, and we want to ensure that you feel confident and satisfied with your decision.
Our commitment to excellent customer service extends beyond the initial sale. We offer a comprehensive range of services to our customers, including personalised financing options and access to the latest technology and features. We also understand that time is a valuable resource, and we strive to make the car buying and ownership experience as convenient as possible. Our goal is to build long-term relationships with our customers, based on trust, transparency and exceptional service. When you choose our dealership, you can rest assured that you are in good hands. Over 500 google reviews with 5 stars can’t be wrong!
| Testimonial | Customer |
|---|---|
| “Hi Nick, I finally got to drive the AMG GT and wanted to say thanks for finding such a great car! I greatly appreciate your advice and assistance.” | R. |
| “Firstly guys, we would like to thank you all for our new car purchase. Wow, what a car!! Nick, how good do those plates look? Nicholas you have always looked out for my personal needs and that I thank you for. Great sale and hand over by Kayne. Nick you should be very proud of your 2 boys, I love doing business with you guys. This is a special purchase for us and I can assure you we will enjoy it. Nicholas get the 19th purchase ready for me – you know what I want!” | PC, VIC |
| “Hi Nick. Hope you’re back up at the farm painting that fence and avoiding the next 6 weeks here with our mate Dan!! 👎 I just wanted to send you a note to say “thanks”. You and Kayne have been very patient and helpful in my car change over. Funny thing is – on reflection, buying a car is a big deal. Kayne has shown me a new way of understanding customer apprehensions and service excellence. I often think buying a property is normal/easy. If my customers are only changing over property every 3-4 years (normally 7) I need to more patient. I’ve learnt something today – much appreciated. Be safe.” | Linc |
| “Ebony and the team were fantastic to deal with, fast and efficient and straight to the point, their word is their word, would not look at any other dealership if in the market for a prestige car, well done guys keep up the good work” | Peter McPhee, Paradise Point QLD |
| “My car was just out of Melbourne before fully locked down and arrived today. Thanks to Kayne Theodossi’s help. Very happy with the car as expected and also very impressed with Kayne’s on time service. Without inspecting the car and bought under the stage 3 lock down and just before the stage 4 is a huge worry, but thanks to Kayne and his team who made the purchase smooth and worry free. I will not hesitate to recommend anyone to deal with them and best wishes for you guys to go through this very difficult period” | Herculift Garage, NSW |
| “We recently purchased a classic early model Ford from Nick. During the inspection process Nick provided all the photos and videos requested as we were unable to travel to Melbourne. There was total transparency at all times with no nasty surprises when the car was collected. Nick…. thanks for taking all my calls, for providing me phone access with your panel shop and for delivering a true classic that will be cherished for a very long time.” | Pekki |
| “I recently purchased a Land Rover Discovery Sport from the team at Nick Theodossi and I could not be happier with both the car and my experience. I dealt with Peter, who from start to end was a pleasure to deal with. He was knowledgeable, supportive and most importantly amazing with his regular communication and updates. The care and willingness to ensure my car was immaculate for pick up was impressive. Should you be in the market for a luxury car, don’t go past the team at Nick Theodossi. You will not be disappointed! Thanks again, Peter for providing me with a car that I absolutely love and such a positive experience.” | Natasha, VIC |
| “We had an amazing experience buying our Audi SQ5 from Nick Theodossi. Steve was super helpful, let us sit in almost every car in the showroom and when we just missed out on the one we wanted the team found us an even better one that was ours within a week. No up selling and no pressure at all, I felt like Steve honestly wanted us to find our dream car and helped us get it for an amazing price. We’ve already asked him to start looking for our second car! Thanks team :)” | Emily, VIC |
| “I have just purchased a car from Nick ‘sight unseen’ as I am in Sydney. Given the $$ involved it was a big gamble however Nick went to a lot of trouble to give me the comfort I needed. No nonsense and very helpful in any way he can. Text, email, facetime etc… we had it all happening very quickly. It was a pleasure dealing with Nick (no pressure and no sales tactics). I was pleasantly surprised to find the car arrive (very quickly) exactly as Nick described it. The vehicle is an older ‘classic’ and not your modern ‘know what to expect’ kinda vehicle and it could have been dramatically different. Nick couldn’t do enough even with after sales service sending me bits and pieces that he had mentioned through the sale process. If you don’t want to be ‘sold’ anything but rather prefer an introduction/match maker service that is honest about his appraisal of vehicles, then Nick’s your man.” | Andrew, NSW |
| “Excellent experience at Nick Theodossi Prestige Cars, especially Danny Younan in particular. This is the second car I have purchased with Danny. His service and genuine nature in helping is outstanding. I am in sales myself and really appreciate being looked after, he listens and always goes over and above what is expected to make sure everything runs smoothly during the process. I will be referring all my colleagues, family and friends to see Danny when they are purchasing a new car. Thanks again Danny, I’m loving my Mercedes.” | Nihal, VIC |
| “Great communication with great people dealing in luxury cars. Isn’t that what we are looking for when buying or selling a luxury car. Yes – Service, Value for money and communication. NTPC provided me exactly that. Would recommend highly.” | Jason, VIC |
| “Yesterday I drove off in my new Mercedes GLS and I couldn’t be happier! Having test driven 10+ cars across 10+ garages, I immediately felt that Heath at Nick Theodossi was the guy I was going to buy my new car from. The first car I viewed with Heath ended up not being the right one for me but through some questions, we decided that the GLS was the car best suited to my family’s needs. Heath and the team didn’t have a car in my budget but within a day, he had made a few calls and sourced the right car for me. The whole process was seamless, easy and I felt confident throughout the process, Heath had mine and my family’s best interests at heart. Thanks again Heath, see you in a few years!” | Danny, VIC |
| “We recently purchased a Mercedes CLA45 from Nick Theodossi Prestige Cars. The entire experience, from the first internet enquiry through to the picking up of the vehicle was pleasant and seamless. We would go as far as saying it was enjoyable. Both Heath Murch and Nick Jnr were open and informative to any questions / queries we had. We would highly recommend considering Nick Theodossi Prestige Cars when you are in the market for a vehicle that is just a cut above the rest.” | Donna, VIC |
| “The salesman Phillip is one of those rare people who actually care about the customer and is very happy to go that bit extra. I brought Merc GLE. The car I bought is excellent. Extremely helpful, not pushy in any way. Very knowledgeable. Had a great experience in purchasing my new car. Would definitely recommend this place. I will be going back to have my car serviced. I would strongly recommend Nick Theodossi and ask for Phillip.” | Baljinder, VIC |
| “We recently purchased a Land Rover Discovery and it was a fantastic experience overall. The car presented immaculately: really clean and tidy and looking like new. Compared to other cars of a similar age that we inspected, Nick T’s was far and away the best. Peter was a pleasure to deal with. He showed us through the features of the car in a highly professional and knowledgeable manner and was not ‘pushy’ at all. I can’t recommend Nick Theodossi Prestige Cars strongly enough: the vehicles are superbly presented and the face-to-face interactions are really professional and ‘human’. If you’re after a prestige car, this should be the first place you go! | Christopher, VIC |
